Before you email
Most questions about listing, pricing, and messaging are answered on the how it works page, and meet-up advice lives on the safety page.
We're a small Canadian team. Email is the fastest way to reach us — we reply within two business days.
Account access, listing edits, photos that won't upload, anything that isn't working right.
support@usedcanoe.caSuspected scams, stolen canoes, harassment, or misleading listings. Include the listing link.
safety@usedcanoe.caMost questions about listing, pricing, and messaging are answered on the how it works page, and meet-up advice lives on the safety page.
Buying or selling? Don't email us about a specific canoe — message the seller directly from the listing so the conversation stays on the platform.