Contact

Get in touch

We're a small Canadian team. Email is the fastest way to reach us — we reply within two business days.

General support

Account access, listing edits, photos that won't upload, anything that isn't working right.

support@usedcanoe.ca

Report a listing or user

Suspected scams, stolen canoes, harassment, or misleading listings. Include the listing link.

safety@usedcanoe.ca

Billing

Questions about listing plans, renewals, or cancelling a paid listing.

billing@usedcanoe.ca

Before you email

Most questions about listing, pricing, and messaging are answered on the how it works page, and meet-up advice lives on the safety page.

Buying or selling? Don't email us about a specific canoe — message the seller directly from the listing so the conversation stays on the platform.